Shipping Policy
Thank you for shopping with Lancer. We strive to provide our customers with the best possible shopping experience, including fast and reliable shipping. This shipping policy outlines our shipping practices and answers some frequently asked questions about shipping.
Processing Time
Orders are typically processed within 1-2 business days after they are received. We do not process or ship orders on weekends or holidays. If there is a delay in processing your order, we will notify you via email.
Shipping Methods
We offer a variety of shipping options for domestic and international orders. Domestic orders are shipped via Collisimo and typically arrive within 3-5 business days after they are shipped. International orders are shipped via FEDEX and delivery times vary depending on the destination country.
Shipping Rates
Shipping rates vary depending on the shipping method, destination, and order value. We offer free shipping on orders over 100EUR. For orders under that amount, shipping rates will be calculated at checkout.
Lost or Damaged Packages
In the rare event that a package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.
International Shipping
For international orders, please note that the customer is responsible for any customs duties or taxes that may be imposed by the destination country. We are not responsible for any delays or additional fees that may be incurred due to customs inspections.
Contact Us
If you have any questions about our shipping policy, please contact us at contact@lancerfighting.com.